Mamak88 Privacy Policy — User Information Protection

Mamak88 is committed to protecting the privacy of every user on our platform. This policy outlines what information we collect, how it is used, and the security measures we take to keep your data safe.

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Information We Collect

Mamak88 collects personal information necessary to provide platform services safely and efficiently. Below are the categories of information we collect when you register and use the platform:

Account Information

Full name, email address, phone number, date of birth, and password upon registration.

Payment Information

Transaction details in Malaysian Ringgit (RM), deposit methods such as Touch 'n Go and FPX, and transaction history.

Device & Browser Information

Device type, operating system, browser version, IP address, and screen resolution for technical support purposes.

Usage Data

Pages visited, games played, session duration, clicks, and in-platform interactions to enhance the user experience.

We only collect information that is strictly necessary and will not request sensitive information beyond what is needed to operate the platform.

How We Use Your Information

Information collected by mamak88 is used exclusively for platform operations and improvement. We do not sell or rent your personal information to any third party for their own marketing purposes.

  • Verifies user identity and securely processes account registration.
  • Processing deposits and withdrawals in Malaysian Ringgit (RM) via your chosen payment method.
  • Providing responsive and effective customer support whenever needed.
  • Sends account-related notifications, security updates, and relevant promotional information (subject to your notification preferences).
  • Analysing usage patterns to improve platform performance, interface, and overall user experience.
  • Complies with applicable laws and regulations in Malaysia, including anti-money laundering requirements.
  • Detecting and preventing fraud, account misuse, and suspicious activity.

If you no longer wish to receive promotional communications from mamak88, you may opt out at any time by contacting our support team.

Cookie Usage & Tracking

The mamak88 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our website.

We use three main types of cookies:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collects anonymised data on how users interact with the platform, allowing us to identify and resolve technical issues.
  • Preference Cookies: Saves your preferences such as language and location to make navigation faster on your next visit.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform. mamak88 does not use cross-site tracking technologies on third-party websites without your knowledge.

Data Storage, Security & Sharing

Data Storage & Security

All mamak88 user data is stored on secure servers protected with SSL encryption. We apply strict technical and organisational security measures to prevent unauthorised access, disclosure, alteration, or destruction of data.

Your data will be retained for as long as your account remains active or as required to meet legal obligations. When data is no longer needed, it will be securely deleted or anonymised.

Third-Party Sharing

Mamak88 does not sell users' personal information. However, we may share necessary information with the following parties under limited circumstances:

  • Authorised payment providers (such as banks and FPX processors) to process your MYR transactions.
  • Malaysian regulatory authorities where required by law.
  • Technical service providers bound by strict confidentiality agreements.

User Rights & How to Contact Us

As a registered mamak88 user in Malaysia, you have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you at any time.

Right to Rectification

If your information is inaccurate or out of date, you may request that we update it.

Right to Erasure

You may request deletion of your account and personal data, subject to applicable legal requirements.

To exercise any of these rights, or if you have any questions about the mamak88 Privacy Policy, please reach out to our team:

  • Email: [email protected]
  • Live chat within the platform (available on website and app)
  • Section FAQ for answers to common questions

This Privacy Policy may be updated from time to time. Any material changes will be communicated via in-platform notifications or email to registered users. The latest version will always be available on this page.

Questions About Your Privacy?

Your trust matters to us. Contact mamak88 support or visit the FAQ section to learn more about how we handle your data.

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